Pet Trackin Network Privacy Policy
This Policy was last modified on January 01, 2025.
This privacy policy discloses the privacy practices for PetTrackin.com. It applies solely to information collected by Pet Trackin Network, an online website (hereafter “Pet Trackin Network”). It will notify you of the following:
- What personally identifiable information is collected, how and why it is used, and with whom it may be shared.
- How you can control the personal information we collect, including the modification and deletion of that information.
- The security procedures in place to protect your information.
- How cookies and third-party technologies are used and for what purposes.
Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via network chat.
What Information We Collect
Pet Trackin Network collects the following personal information.
- Information you provide
- Contact information
- Email address, phone 2. Account information
Your zip code, first name, last name, password 3. Pet information
Pet name, pet photo(s), location last seen/location found, date last seen/date found, species, sex, pet description, personal message about your lost or found pet, updates on the search for your lost pet or the owner of your found pet 4. Organization information
The name, organization type, address, city, state, website, phone, fax, and logo of an organization(s) with which you are affiliated 5. Payment information for donations
Credit card number, expiration date, CVV, and name on card. Pet Trackin Network does not store credit card information; this information is encrypted and held by our third-party payment processor, PayPal 6. Communications data
Emails you send to Pet Trackin Network directly, or to another user via a Pet Trackin Network proxy email address - Automatically collected information
- Location information
- Depending on the Pet Trackin Network services that you use, and your app settings or device permissions, we may collect your precise or approximate location information as determined through data such as GPS, IP address and Wi-Fi. 2. Device information
Depending on the Pet Trackin Network services that you use, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, and the type of mobile internet browsers you use. 3. Usage information
We collect information about how you interact with our services. This includes information such as access dates and times, features used, and pages viewed. In some cases, we collect this information through cookies, pixel tags, and similar technologies that create and maintain unique identifiers. This is explained further in the Cookies and Third-Party Technologies section of our Privacy Policy. - Information from other sources
- User comments
- We collect comments (such as from Facebook) from users regarding lost or found pets posted to Pet Trackin Network. 2. Publicly available sources
In addition to maintaining a proprietary database of lost & found pets, Pet Trackin Network serves as an aggregator of pet information across the web. Information collected from these publicly available sources includes but is not limited to pet name, pet photo(s), location last seen/location found, date last seen/date found, species, sex, pet description, and contact information of the person who posted.
How We Use Your Information
Pet Trackin Network uses the information it collects for the following purposes.
- Providing services and features
- Creating your account
- We use your email address, password, and location to create your Pet Trackin Network account. This enables you to login to post new lost or found pets, or to modify information you have already provided to Pet Trackin Network. 2. Creating and distributing an alert for a pet you have lost or found
The core function of Pet Trackin Network is to raise awareness for a pet you have lost or found. When you post a report on Pet Trackin Network, we will share your pet’s information and certain contact information with our users in the following locations: 1. Pet Trackin Network website 2. Facebook and other social networks 3. Emails to Pet Trackin Network members 4. On the print flyer generated for the lost or found pet 5. With our alert network partners, including those with access to our lost & found pet feeds. - Displaying location-specific information
We may use your location information – either submitted by you or collected automatically – to present you with location-specific information, such as nearby lost & found pets. 3. Support
We use your email address and/or phone number to contact you in order to assist you when you contact our support services. 4. Research and development
We may use the information we collect for testing, research, analysis, and product development. This allows us to improve our existing services and develop new features and products. 5. Communication among users
We use collected contact information to enable communications between our users. For example, a user may call or email another user (via a Pet Trackin Network email proxy or online form) to let them know they have located their lost pet or have located the owner of their found pet. 6. Communications from Pet Trackin Network
We may use the information we collect to communicate with you about products, services, promotions, news, and updates. 7. Legal proceedings and requirements
We may use the information we collect to investigate or address claims or disputes relating to your use of Pet Trackin Network’s services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.
With Whom We Share Your Information
Pet Trackin Network may share the information we collect in the following ways.
- With other users
We may share personal information, such as contact information and information about your lost or found pet, with other Pet Trackin Network members. When you post a report on Pet Trackin Network, we will share the information you provided with Pet Trackin Network members on our website, our mobile applications, on Facebook and other social networks, and in emails to Pet Trackin Network members. Certain personal information, such as your email address, will be hidden behind a proxy address created by Pet Trackin Network on your behalf if requested. We will share no more information than is necessary to facilitate in the reunion of your lost or found pet. 2. With other lost pet recovery groups
Pet Trackin Network partners with volunteer groups and they may contact you to offer their assistance. None of the groups charge a fee for their service. You may also be contacted by shelters, vet clinics or other individuals that may have information about the pet you listed. Your listing will be sent via email to Pet Trackin Network’s members in your area. Additionally, your listing may be posted on websites and social media platforms by Pet Trackin Network’s partner organizations and by individuals receiving your listing. We may also share your listing with other lost pet recovery organizations.
- With Pet Trackin Network service providers and other partners
- Payment processors and facilitators, such as PayPal
- Cloud storage providers, such as Amazon Web Services
- For legal reasons or in the event of a dispute
- We may share your information as required by law, such as to comply with a subpoena or similar legal process.
- We may share your information when we believe in good faith that disclosure is necessary to protect your rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- If Pet Trackin Network is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
- With your consent
We may share your information other than as described in this policy if we notify you and you consent to the sharing, such as in sharing reunion stories) with our audience or partners.
How to Control Your Information
You have certain rights regarding your personal information collected by Pet Trackin Network. These rights and the processes by which you exercise them are explained below.
- View information
- You have the right to receive a copy of the information that Pet Trackin Network collects about you if collected on the basis of consent or because Pet Trackin Network requires the information to provide the services that you request. To receive a copy of your information, send your request via network chat. 2. Delete information
You may request the deletion of your account and/or any personal information we have about you at any time. To delete your information, send your request via network chat. 4. Object or file complaints
You have the right to object to or file a complaint relating to Pet Trackin Network’s handling of your personal information. If you have an objection or complaint, you should contact us via network chat. 5. Opt-out of Pet Trackin Network communications
Email communications
You can opt out of email communications from Pet Trackin Network at any time. You can also click the Unsubscribe link in any email notification from Pet Trackin Network. Unsubscribe requests may take up to five days to process.
How Your Information Is Stored and Protected
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for \”https\” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees, volunteers, or partner organizations who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Cookies and Third-Party Technologies
We use cookies and other identification technologies on our website, apps, emails, and online ads. Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements. Pet Trackin Network uses cookies and similar technologies for purposes such as:
- Remembering user preferences and settings
- Analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services.
- Delivering and measuring the effectiveness of advertising campaigns
You have the right to choose whether or not to accept cookies. However, they are an important part of how our services work, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality of the services.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. To do so, please follow the instructions provided by your browser, which are usually located within the “Help” or “Preferences” menu. Some third parties also provide the ability to refuse their cookies directly, such as from the Ad Preferences menu of your Facebook account.
The types and purposes of cookies used by Pet Trackin Network are explained below.
- Local storage
We use cookies to remember user preferences, such as assisting with your account login.
- Analytics, performance, and research
We use cookies to understand, improve, and research products and services, including when you access the Pet Trackin Network website and/or application from a computer or mobile device. We use cookies from the following third parties for these purposes:
- Google Analytics
- Advertising
We use cookies and pixels to deliver relevant ads, track email marketing or ad campaign performance. For example, we may use cookies, attribution service, or another similar technology to determine whether we have served an ad and how it performed or provide us with information about how you interact with them. We use cookies from the following third parties for these purposes:
Contact Us
If you have questions about this Policy, please contact us via network chat.
